Customer Support Center
Shipping and Delivery
Shipping times provided at checkout are estimates. Absolute Bearing Coffee is not responsible for delays caused by carriers, weather, or other unforeseen events. Free shipping may apply to orders that meet the conditions stated on our website.
Returns and Refunds
Due to the perishable nature of our products, we do not accept returns on opened coffee or tea. If your order arrives damaged, defective, or incorrect, please contact us at jonathan@absolutebearing.coffee within 7 days of delivery for assistance.
Subscriptions
Subscription orders automatically renew at the selected frequency. You may manage, pause, or cancel your subscription through your account. Payments for subscriptions are non-refundable once processed.
Starting in June of 2026, we changed over to a new subscription structure to streamline costs and better support our customer base. It's as follows:
SUBSCRIBE & SAVE
Choose your delivery schedule and save even more.
Monthly – SAVE 5%
Every 2 Months – SAVE 3%
Every 3 Months – SAVE 1%